Terms & Conditions

1) Bookings are valid after:
a) The booking form has been completed and signed, and received by the owner and
b) The appropriate deposit has been paid and
c) The booking has been confirmed in writing by the Owner to the Guest.

2) The person who signs the Booking Form certifies that he/she is authorised to agree the Booking Terms and Conditions on behalf of all persons included on the Booking Form, including those substituted or added at a later date. The signatory must be a member of the part occupying the property and must be 21 years or over. Bookings cannot be accepted from parties of young people under 21 years of age.

3) A deposit of £150 / $250 per week must accompany bookings, which is non-refundable. Upon clearance of the payment, the booking is confirmed. The balance must be paid 10 weeks prior to the commencement of the holiday along with a Security Bond of £200 / $300. The Security Bond will be returned to the Guest within 28 days after the completion of the holiday as long as no damage or loss is reported by the Owner’s Management Company. If damage is reported that costs in excess of £200 / $300 we reserve the right to claim this off the Guest.

4) We reserve the right to treat the booking as cancelled if we do not receive the balance by the due date. Any cancellation charges detailed elsewhere in this document will then apply. In the event of a cheque not being honoured by the bank on which it is drawn we will make a charge of £10/$15 to cover the bank charges and our administration costs.

5) If the Guest wishes to cancel the booking he should advise the Owner immediately by telephone, followed by a confirmatory letter or email. The Owner shall be entitled to retain all payments already made (except the Security Bond) and to recover, if not already paid, the balance of the hiring charge as follows: More than 10 weeks - deposit only
30 – 60 days notice - 50% of total cost
Less than 30 days notice - 100% of total cost

6) In the unlikely event that circumstances beyond the Owner’s control necessitate the cancellation of the rental arrangement, the Owner reserves the right to cancel any bookings at any time and will only be liable to refund monies already paid by the Guest. Furthermore, the Owner cannot guarantee that all the facilities described in their brochure or website will be available.

7) The Guest agrees to pay the full cost of any breakages, losses or damages to the property ( the Owner’s Management Company will be sole arbitrators on cause of damage or loss), and agrees
i) To take good care of the property and leave it in a clean and tidy condition at the end of the holiday
ii) To report any damage, loss, problem or concern immediately it is discovered to the Owner’s Management Company in Florida. Failure to do so will make any subsequent claim invalid.
iii) To permit the Owner or their Agents reasonable access to the property to carry out any maintenance if necessary
iv) Not to sublet or share the property except with persons nominated on the Booking Form

8) No liability is accepted by the Owner for loss of main services or failure of appliances, nor for the consequences of the actions or omissions of persons who may control supply of mains service, nor any actions taken in the vicinity of the property by any authority over which there is no control by the Owner. Furthermore, it is possible that some construction work may take place in the area of new homes. The Guest should establish the status of the development prior to booking.

9) The property is available after 4.00 p.m. on the day of arrival and must be vacated by 10.00 a.m. on the day of departure. Failure to comply with this may result in extra rental charges, which the Guests agree to pay.

10) The Owner does not accept any liability for injury, damage or loss caused by any reason or for any claim made as a result of this booking and/or the subsequent holiday. The Guest is responsible for taking out an adequate insurance policy(ies) to cover all risks. This waiver is also applicable to people visiting the property as guests of the Guest(s).

11) The Owner does not accept any liability for injury, damage or loss caused, or for any such claim by a third party as a consequence of actions by the Guest(s) and other people occupying the property during the period of the let.

12) Guests may use the swimming pool at their own risk. They should always observe the safety rules listed in the Information and Safety Book held in the home and observe the pool safety notice displayed in the pool area. Pool heating will be switched on on the day ordered and may take some time to heat the pool to optimum temperature. Having ordered pool heating, The Owner is not responsible for the weather and, if it's warmer than expected, pool heating still has to be paid for. Pool and Jacuzzi heaters are mechanical devices, and as such can be subject to electrical / mechanical failure. If such an occurrence was to happen, every effort will be made to repair the devices. If the guest has paid for pool or Jacuzzi heat, then we shall refund only the days you are without such heat. We cannot and will not refund for anything that has not been paid for.

13) The pool is cleaned and chemically balanced every week for your safety and comfort; however on rare occasions it may be necessary to apply extra chemicals to the pool to maintain safe and correct chemical levels. Should this occur during your stay it will be necessary for you to be out of the pool for a period of 12-24 hours for safety reasons.

14) As owners of the property, we, our representatives or agents, will not be liable for any loss or delay occasioned by any of the following: strikes, riots, political unrest, war or the threat of war, terrorist activities, industrial disputes, fire, flood, technical/weather problems to transport, aircraft, closure of airports, or any other event beyond the owner's control.

15) Aircraft captains are legally entitled to deny boarding to any passengers who present themselves at the aircraft in an unacceptable state due to the influence of drink or drugs. Any passenger so doing will be deemed as having given notice of his/her cancellation of the booking at that time and the aforementioned cancellation charges will apply.

16) The maximum occupancy is 12 persons for the villa and is determined by the authorities within strict guidelines for fire safety. Please note that contravention of the above will render your booking void, all moneys paid will be forfeited and you will be asked to leave the villa immediately without further compensation.

17) Strictly no pets or smoking are allowed in the villa at any time. Please note that contravention of the above will render your booking void and all moneys will be forfeited.

18) IMPORTANT - WE STRONGLY ADVISE ALL OUR GUESTS TO TAKE OUT TRAVEL INSURANCE FOR YOUR WHOLE PARTY, WHICH INCLUDES CANCELLATION CHARGES COVER (UK GUESTS ARE ALSO ADVISED TO TAKE OUT A POLICY WHICH INCLUDES MEDICAL COVER) AS SOON AS YOU HAVE BOOKED ANY PART OF YOUR HOLIDAY OR VACATION. IF YOU CHOOSE NOT TO DO THIS, YOU NEED TO BE AWARE THAT YOU WILL PERSONALLY BE RESPONSIBLE FOR PAYMENT OF ANY CANCELLATION CHARGES WHICH MAY BECOME DUE.